1. Scope of this Agreement

This Agreement establishes the contractual relationship between the Company (“we”) and the Client (“you”). Prior to entering into this relationship, you are required to carefully review, fully comprehend, and expressly agree to the Terms of Business set forth herein.

2. The Company

References to the term “the Company” throughout this Agreement refer to EmiraX Markets Ltd.

EmiraX Markets Ltd is incorporated under the laws of the Union of Comoros as an International Business Company, with registration number 15960, and is regulated by the Anjouan Offshore Finance Authority (AOFA) under license number L15960/EXM. The website is owned and operated by EmiraX Markets Ltd.

3. Our Business

Established in 2025, EmiraX Markets is a globally recognized online trading firm dedicated to advancing financial literacy and broadening access to international financial markets. Headquartered in the Union of Comoros and regulated by the Anjouan Offshore Finance Authority, EmiraX has swiftly extended its presence to over 80 countries, offering clients access to a diverse portfolio of financial instruments.

EmiraX Markets delivers a comprehensive range of trading services, including over-the- counter (OTC) spot and forward foreign exchange, contracts for difference (CFDs) on commodities and indices, as well as options trading. Clients benefit from real-time BID- ASK pricing, aggregated from independent price providers, major exchanges, and interbank liquidity sources, ensuring competitive pricing and transparent execution.

The firm’s proprietary trading platforms, available via Android® and iOS® applications, are engineered for a seamless and intuitive trading experience. With a strong focus on innovation, accuracy, and transparency, EmiraX continues to cultivate a dynamic global trading community and empower clients to pursue their financial objectives with confidence.

3.1 Our proprietary platforms include:

1. Android® application
2. iOS® application

3.2 We also provide you with the following services:

1. Direct phone dealing with our professional sales client managers.
2. Dealing through our Company Chat Service.

4. Operation of a Trading Account

To engage in trading transactions, clients must first open an Active Account. EmiraX Markets offers a variety of account types, allowing clients to select the one that best suits their needs. Clients may also upgrade or modify their account type at any time, with assistance available from our professional client managers.

Each client is permitted to maintain only one registered trading profile (CRM account) with EmiraX Markets. If a client is found to have created multiple profiles, the Company reserves the right to terminate the duplicate accounts, along with any associated open trading positions, without prior notice.

4.1 Know Your Customer (KYC) Documentation / Client Identification Procedure Clients are required to provide accurate, current, and complete information during the registration process. If registering on behalf of a company, the client must confirm authority to act on the company’s behalf.

In accordance with applicable legal and regulatory requirements, EmiraX Markets must collect, verify, and record identifying information for every individual or entity that opens an account.

Required Documentation:

1. Proof of Identification
   – A clear copy of a valid driver’s license, national ID card, or international passport.
2. Proof of Address
   – A clear copy of a recent utility bill, bank statement, or any official correspondence including your full name and residential address, issued within the last 6 months.
3. Verification Period
   – Documents must be submitted and approved within 15 calendar days of account opening. Failure to do so will result in the account being closed and trading access being revoked.
4. Actions on Non-Compliance
   – All open or pending positions will be closed at 23:50 GMT on the 15th day post account registration.
   – Credits and/or bonuses will be removed from the account.
   – Profits will be processed and returned via bank transfer upon document verification.
   – Any losses will be deducted from the return of initial deposits.
   – By accepting our Terms & Conditions, clients consent to this identification and compliance procedure.

   EmiraX Markets reserves the right to reject any registration based on internal discretion or legal restrictions.

4.2. Account Security and Management

Upon account creation, clients will set a username and password to access EmiraX’s trading platforms. Clients are responsible for maintaining the confidentiality of this information. Any suspected unauthorized access must be reported to EmiraX Markets immediately in writing.

4.3 Segregated Accounts

EmiraX Markets adheres to strict financial regulations and transparency standards. All client funds are held in segregated accounts with reputable financial institutions. These funds are treated as “Client Money” and are subject to routine audits and reviews.

4.4 Currency

All account-related transactions will be processed in the currency selected during account registration.

4.5 Payment Methods

EmiraX Markets accepts cleared funds through several payment channels:

• Bank Transfer (Local/International)
• E-Wallets
• Debit or Credit Card (Coming Soon)
• Cryptocurrencies

4.6 Withdrawals & Deposits

1. Documentation
   To initiate a withdrawal, clients must submit identification documents for verification, in compliance with applicable regulations and internal policies.
2. Debit/Credit Card Transactions
   Deposits made via debit or credit cards may be refunded up to the original deposited amount. Withdrawals to bank accounts different from the funding method will be reviewed at our discretion.
3. Processing Times
   Bank withdrawals typically take 1–3 business days, excluding holidays. Currency conversion fees or other related charges may apply.
4. Wire Transfers
   Deposits via bank transfer must originate from the client’s personal bank account in their country of permanent residence. A valid swift confirmation is required. If this is not provided, the funds may be returned.
5. E-Wallets
   Deposits via e-wallets are governed by the service provider’s terms. Net amounts received by EmiraX will be credited to the client’s trading account. Withdrawals may be processed through a different provider for compliance purposes.
6. Deposit Limits
   The Company may, at its discretion, set deposit limits for debit/credit card transactions.

4.7 Islamic Accounts

Clients who observe Islamic religious principles may request a Swap-Free (Islamic) Account. These accounts do not accrue or pay interest. Clients must confirm their request is due to religious obligations.

If misuse or abuse of Islamic account benefits is detected, EmiraX reserves the right to:

• Convert the Islamic Account to a standard account
• Close and reopen open positions at market prices, with the client bearing any associated costs

4.8 Order of Execution 
EmiraX Markets is committed to taking all reasonable steps to obtain the best possible outcome for clients when executing or transmitting orders in financial instruments. This involves careful consideration of a range of factors, including but not limited to, price, costs, speed, likelihood of execution and settlement, size, nature, and any other relevant aspects of the order.

By accepting this Agreement, clients acknowledge that they have read, understood, and consented to the terms outlined in the Company’s Order Execution Policy, including the possibility that their orders may be executed outside a regulated market or a Multilateral Trading Facility (MTF), where permitted by applicable regulations.

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5. Marketing/Promotions

The Company may, from time to time, conduct seasonal promotions in relation to its products. Each promotion is governed by its own specific terms and conditions, which you are required to review carefully prior to participation. Should you disagree with any part or the entirety of the applicable terms, you are strongly advised to refrain from participating in the promotion.

6. Account Termination

If you wish to close your account, you must notify EmiraX Markets Ltd (“the Company”) in writing. Similarly, if the Company intends to close your account, it will provide written notice within a reasonable period, unless circumstances necessitate an earlier or immediate termination without prior notice.

6.1 Grounds for Early or Immediate Termination

The Company reserves the right to terminate the contractual relationship with immediate effect under circumstances including, but not limited to:

1. Evidence of bad faith trading (e.g., News Gap and Break Gap trading abuse);
2. Breachofany provisionof thisAgreement;
3. Tampering with the Company’s systems, software, or trading platforms;
4. Conduct that may damage the Company’s reputation or business operations;
5. Submission of misleading or false statements and documentation;
6. Fraudulent behaviour or misrepresentation;
7. Failure to meet payment obligations;
8. Criminal charges or convictions related to fraudulent or illegal activities;
9. Bankruptcy, insolvency, or legal incapacity of either party;
10. Regulatory or legal restrictions imposed on the Company;
11. Engagement in unauthorized or unethical trading activities, including those outlined below;
12. Any other circumstance deemed appropriate and necessary by the Company.

     

6.2 Inactive Accounts

EmiraX Markets Ltd reserves the right to deactivate and delete any trading account that remains inactive for a continuous period exceeding three (3) months. Clients are encouraged to log in or execute a trade within this period to retain active status.

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6.3 Unauthorised Activities

Clients agree not to engage in the following prohibited activities while using EmiraX Markets Ltd’s services. These are deemed unethical, manipulative, or harmful to the market or the Company’s systems:

1. Financial Fraud and Documentation Abuse: Including but not limited to money laundering, submission of forged or altered documents, and misrepresentation of identity or payment sources.
2. Market Manipulation Practices:
   – Arbitrage (latency, price, or time manipulation);
   – Hedging in bad faith (simultaneous opposing positions with no real market exposure);
   – Trading on off-market quotes;
   – Churning (excessive, commission-driven trading);
   – Use of straddle strategies (simultaneous buy/sell stops);
   – Short-term trading abuse (orders under 180 seconds);
   – Trading on News Gap or Break Gap events solely to exploit price gaps.
3. Automated Trading Abuse:
   – Use of high-frequency trading (HFT) that breaches system thresholds;
   – Expert Advisor (EA) or trading bot manipulation;
   – Arbitrage or scalping bots (EAs that open/close trades in seconds);
   – Autotrading systems that generate excessive server requests (30+ per minute);
   – Adjusting leverage or balance settings to reduce risk to zero.
   – Multiple Account and Affiliate Manipulation:
   – Operating multiple accounts from the same IP or location;
   – Coordinated trading patterns among accounts;
   – Affiliate abuse including disproportionate commissions from a single client, inactive referrals, or trading pattern duplication.
4. Security and Ethical Violations:
   – Attempts to bypass platform security;
   – Attempts to manipulate prices, insider trading, or illegal financial activities;
   – Any trading strategy that undermines market integrity or disrupts fair execution.

6.4 Consequences
If the Company has reasonable grounds to believe that a client has engaged in any unauthorised activity, it may, without prior notice:

1. Cancel affected trades;
2. Void profits derived from unethical conduct;
3. Suspend or permanently close the Client’s account(s);
4. Refuse further service provision.

These actions are taken to uphold fairness, transparency, and the integrity of the trading environment at EmiraX Markets Ltd.

7. Intellectual Property

All intellectual property rights pertaining to the Company’s proprietary platforms, products, and services are and shall remain the exclusive property of EmiraX Markets Ltd (“the Company”). The Client is granted a limited, non-transferable, non-exclusive right to access and use these platforms solely for the purpose of executing trading transactions.

For the avoidance of doubt, “Intellectual Property” shall include, but is not limited to, all copyrights, patents, trademarks, service marks, trade names, trade secrets, designs, source code, software, processes, methodologies, databases, website content, business strategies, promotional materials, and other proprietary information, whether registered or unregistered, and whether presented in physical, electronic, or any other form.

Nothing in this Agreement shall be construed as transferring, assigning, or granting any ownership rights or interests in the Company’s Intellectual Property to the Client. All rights, title, and interest not expressly granted herein are fully reserved by the Company.

8. Exclusion of Liability

You must be at least 18 years of age to enter into a legally binding agreement with EmiraX Markets Ltd (“the Company”).

You acknowledge and accept that all services provided by the Company are delivered exclusively through electronic means. The Company shall not be held liable for any technical failures or disruptions arising from either your systems or ours. This includes, but is not limited to, internet connectivity issues, power outages, telecommunications disruptions, system overloads, malicious attacks or unauthorized access, hardware malfunctions, or incompatibilities between mobile applications and our proprietary or third-party systems. While the Company endeavours to ensure continuous, reliable service, it makes no guarantees that its software, systems, or any systems operated on behalf of third parties will be uninterrupted, error-free, or available at all times.

You agree not to introduce, transmit, or expose, directly or indirectly, any viruses, malware, or similarly harmful or malicious software, code, or devices to the Company’s systems.

Under no circumstances shall the Company be liable for any loss of profits, or for any special, incidental, indirect, or consequential damages arising out of or in connection with the use of its website, trading system, platforms, products, or services, except as expressly provided for under this Agreement.

9. Indemnity

You agree to indemnify and hold harmless EmiraX Markets Ltd (“the Company”) against any loss, damage, liability, cost, or expense incurred as a result of your actions, omissions, misrepresentations, misleading conduct, or breach of any obligations under this Agreement.

The Company’s liability to you or any third party, in any proven circumstance, is limited solely to the funds you maintain deposited with us that relate to the transaction giving rise to such liability.

10. Risk Warning

You acknowledge and understand that trading involves significant risks. Market volatility, especially in international prices, is inherently unpredictable. Due to such volatility, along with the spread applied to all calculations and quotes, no financial contract or service offered on our platform, regardless of any payout exceeding the premium, should be considered a risk-free or guaranteed investment.

You should refrain from entering into transactions or investments beyond your financial capacity. Certain financial products may not be appropriate for individuals lacking relevant knowledge or experience. Accordingly, the Company provides a range of products and services tailored to different levels of knowledge and expertise. Should you choose to open an account, you confirm your awareness and acceptance of the financial risks involved.

11. Misquotes/Mispricing

Although rare, transactions may occasionally be executed at incorrect prices due to misquotes from third-party liquidity providers or unforeseen technical faults. Delays

caused by internet connectivity or latency may also result in trade executions based on outdated prices, leading to inaccurate profits or losses.

In such cases, the Company will take prompt and appropriate measures to rectify the situation fairly and equitably. Remedies may include adjusting entry or exit prices to reflect accurate market rates at the time of the transaction or cancelling any trades executed erroneously due to price misquotes, such as preset limit or pending orders triggered by incorrect pricing. The Company will endeavour to notify you of such actions via telephone or email.

12. Slippage & Spread Volatility

EmiraX Markets Ltd is solely responsible for the issuance and management of points, which may be obtained through deposits and are subject to liquidation upon withdrawal.

Slippage, defined as the difference between the expected price of a trade and the actual execution price, and extreme spread widening may occur during market open and close due to increased volatility and reduced liquidity.

Traders should be aware of these risks and take them into account when formulating trading strategies in such market conditions.

13. Stop Out Level

In the event that your free margin falls below 20%, the MetaTrader 5 (MT5) platform will initiate automatic liquidation of your open positions. Positions will be closed progressively, starting with the one incurring the largest unrealized loss, followed by others in descending order of loss magnitude, until the free margin level rises above the required threshold.

14. Changes of Leverage

1. Maximum leverage will be adjusted automatically based on your account equity as per the following schedule:
   
   • $0 – $4,000: 1:500
   • $4,000.01 – $7,000: 1:300
   • $7,000.01 – $10,000: 1:200
   • Above $10,000: 1:100
2. EmiraX reserves the right to reduce leverage to a minimum of 1:50 based on ongoing risk assessments.
3. EmiraX also reserves the right to route your orders directly to liquidity providers with a maximum leverage of 1:50 at its discretion.

15. Suspension of Services

In the unlikely event that service suspension becomes necessary, whether on proprietary or third-party platforms, the Company may terminate its relationship with you and close all open positions at fair and reasonable payouts, based on daily values published on our website and inter-bank trading data. Additionally, the Company reserves the right to impose trading volume limits or other restrictions on your accounts at its discretion.

 

16. Confidentiality and Data Protection

At EmiraX Markets Ltd (“the Company”), we are committed to maintaining the confidentiality and security of the personal and financial information you provide to us. All client data collected throughout the course of our relationship is securely stored in our electronic systems and treated as strictly Confidential, in accordance with applicable data protection laws and regulations. It is the Company’s policy not to disclose client information to non-affiliated third parties without your consent, except where disclosure is required by legal or regulatory obligations.

1. Notwithstanding the above, certain categories of information shall not be regarded as confidential. Specifically, confidentiality shall not apply where it can be demonstrated that:
   
   • The information is already in the public domain through no fault or omission of the recipient or any third party owing a duty of confidentiality to the recipient;
   • The information was lawfully obtained from a third party without restriction on disclosure;
   • The information must be disclosed by legal or regulatory requirement; or
   • The information was independently developed by the recipient without use of or reference to the confidential information.

17. External Links & Website Content Disclaimer

The EmiraX Markets Ltd (“the Company”) website may include broadcasts and links to both internal and external websites, including those of third-party investment research providers. These are offered solely for informational purposes to complement the nature of our services, keep you informed about market developments, and provide general background on financial markets. These links do not constitute recommendations, endorsements, or advertisements by the Company and are not intended as investment advice. EmiraX Markets Ltd makes no warranties and assumes no responsibility for the accuracy, reliability, or completeness of any content provided through such external sources and shall not be bound by it.

Access to certain third-party materials may require you to register or subscribe. Such actions are entirely at your discretion, and the Company bears no liability for any resulting data exposure or the consequences of disclosing personal information to such third parties. If you believe that any external content accessible through our website violates our policies or appears irrelevant to our business, we welcome you to report this via email.

While EmiraX takes all reasonable steps to ensure the accuracy of content published on its website, all such information is provided “as is” and reflects the state of affairs at the time of publication. Given the nature of financial markets, the content may become outdated due to subsequent events. Accordingly, the Company shall not be held liable for any loss or damage, whether direct or indirect, that may result from the use of or reliance on information published on our website.

18. Taxation

You may be subject to taxation on profits derived from your forex trading activities, depending on the laws and regulations applicable in your country of tax residence. EmiraX Markets Ltd does not withhold or collect taxes on your behalf, nor does it provide tax advice or engage in the handling of any tax-related matters. It is your sole responsibility to ensure compliance with applicable tax obligations, and we strongly recommend consulting with a qualified tax advisor for guidance specific to your circumstances.

19. Changes to this Agreement

Users will be duly notified of any amendments to these Terms of Business. Continued use of EmiraX Markets Ltd’s trading services following such updates shall constitute acceptance of the revised terms.

By accessing and utilizing EmiraX Markets Ltd’s trading services, you acknowledge and agree to be bound by these Terms of Business. Any failure to comply may result in actions including, but not limited to, account suspension and the nullification of profits. It is the Client’s sole responsibility to remain informed of any modifications or updates to these terms.

Upon termination of this Agreement, the Company shall have the sole discretion to determine the consequences affecting the Client’s open positions, without incurring any liability whatsoever. Following termination, the Company shall cease to execute any further orders or instructions on behalf of the Client.

20. Complaints

If you have a complaint, please submit it to EmiraX Markets Ltd via email. Further details on how to file a complaint are available on our official website.

EmiraX Markets Ltd is incorporated under the laws of the Union of Comoros as an International Business Company, with registration number 15960, and is regulated by the Anjouan Offshore Finance Authority (AOFA) under license number L15960/EXM. The website is owned and operated by EmiraX Markets Ltd.

If your complaint is not resolved to your satisfaction by EmiraX Markets Ltd, you may escalate the matter to the Anjouan Offshore Finance Authority (AOFA) or other relevant regulatory authorities in the Union of Comoros for further consideration.

21. Trading Operations

We provide you with published tradable prices and market information through our website and trading platforms. These services operate continuously from 07:00 AM Monday (Sydney time) until 05:00 PM Friday (New York time).

Regular Trading Hours: Regular trading hours may be subject to change due to various factors, including force majeure events or extraordinary market conditions that impact the alignment of our liquidity providers with the market.

Special / Public Holiday Trading Hours: During special or public holidays, trading hours may be adjusted as financial product trading could be affected in specific markets.

22. Force Majeure

We shall not be held liable for any failure to perform our obligations under this Agreement resulting from unforeseeable events beyond our reasonable control, including but not limited to acts of God, war, governmental decrees, natural disasters, power outages, communication or network failures, court judgments or legal orders, strikes, or any other similar circumstances.

23. Communications

All communications between you and EmiraX Markets Ltd may be conducted via telephone, email, or fax. Please be advised that telephone conversations may be recorded for the purposes of safeguarding your interests and ensuring the quality of our services. While we may retain records of such communications, we are under no obligation to do so.

24. Legal Notice

This Agreement supersedes all prior written or oral communications and understandings between the parties. We reserve the right to amend the terms of this Agreement at any time, with any subsequent version taking precedence over all previous versions.

25. Conflict of Interest

By entering into this Client Agreement, you acknowledge that you have read, understood, and agreed to the principles set forth in the Company’s Conflicts of Interest Policy. Please refer to the Company’s Conflicts of Interest Policy here.

26. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Union of Comoros.

Any disputes or claims arising out of or relating to this Agreement shall be submitted to the competent courts of the Union of Comoros. Both parties hereby consent to the exclusive jurisdiction of these courts and waive any objections to such jurisdiction based on venue or forum non conveniens.